Main > Membership Questions

I forgot my username?
On the login page next to the username field there is a forgot username link or you can click on the " ? " graphic next to the member login field(s) on the homepage of the site.  This will take you to the "Forgot Username" page.   If you do not have access to the email address on file, you will then need to contact us for further help.

1. How do I change my password?

2. I forgot my password?

3. I forgot my username?

4. How do I cancel my account?

5. Can I join if I reside outside of the United States?

6. Do I have to pay anything?

7. Why can I only access the trouble ticket page?

8. When will I get my confirmation email to complete registration?

9. What is an inactive account?

10. Can I have more than one account?

11. I submitted a trouble ticket, how long does it take for a response?