I submitted a trouble ticket, how long does it take for a response?
Our Support Team strives to respond to all inquiries within 24 hours or less. If the question is intensive however, it may take a bit longer to respond to your question. Don't forget to check out all the FAQ's for answers to most commonly asked questions by our members. We continually update these areas for your convenience.
* Normal operating hours are considered 8am - 5pm, EST Monday - Friday, excluding Holidays, therefore questions received outside of these times may take longer to respond to.